WE ARE LEADING SUPPORTING FIRM
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27, New industrial road, #0306, Singapore 536212
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Make Customer Journey Seamless & Enjoyable With Mconnect
Here are a few fun facts about omni-channel marketing that you may be unaware of:
- Omnichannel experiences increase customer retention by 90%. In comparison, single-channel experiences can retain only 33% of customers.
- Consistently exposing prospects to the same advertising message can increase intent to buy, by 90%.
- Omnichannel campaigns increase customer lifetime value 30% more than single-channel campaigns.
- These numbers should tell you why it’s so important to invest in omnichannel marketing.
- MConnect is a leading SaaS provider and our omnichannel communication platform is designed to help brands convert prospects through a omnichannel engagement.
- We integrate a variety of technologies in a single application, allowing you to plan, implement and track multiple campaigns using a single application.
Contact us for more details.
Mission
Our mission is to amplifying the business growth of our customers with innovational ideas to deliver Quality solutions that create value and reliable competitive advantage for our clients around the globe.
Vision
To become a prime performer in the global marketplace by providing highly innovative internet marketing services that will drive our clients' business towards growth.
Our Services
What We Provide
Chat Bot
High delivery speed with Group Messaging, Annual scheduling, phone book upload and down load directly from the desktop, and delivery status reports makes the system more friendly.
CRM
Automatically message users via email, in-app messages, or push notifications with real-time behavioral triggers.
Support Ticket
Unlike email, it does not require the set up of multiple folder structures and color coded tags to prioritize and track relevant customer queries.
Telcom Billing Solutions
Billing Solutions offers customized billing and practice management services for your behavioral needs
Auto Dialler
Auto Dialler app is a scalable solution that works for all business sizes and includes reporting analytics.
Omni Channel Solution
CRM
Customer relationship management is an approach to manage a company’s interaction with current and potential customers.
Web Chat
Most businesses would like to implement a business internal chat platform to develop an internal communication strategy for quick and real-time conversations. Instant messaging adds value when used suitably
Chat Bot
Live chat is accessible. With chat, customers don’t have to spend time searching for contact details or email addresses. They simply land on your website and launch a session.
Ticketing System
An mConnect Ticketing system streamlines how you communicate with your customers. Unlike email, it does not require the set up of multiple folder structures and color coded tags to prioritize and track relevant customer queries.
SMS
Sms marketing is essentially now the trend of effective marketing. According to a recent survey, 82% of people keep the notifications turned on for Sms.
Internal Chat
Most businesses would like to implement a business internal chat platform to develop an internal communication strategy for quick and real-time conversations. Instant messaging adds value when used suitably
Fax
mConnect offers virtual fax solutions that are simple and reliable. You can send or receive faxes without investing on a fax machine.
Dialer CTI
Computer telephony integration (CTI) allows telephone interactions and a computer to be coordinated. mConnect Omnichannel uses CTI tools to route inbound calls to the right agent.
800
Truested Clients
10000 +
Users in 20+ countries
300 +
Project Done
1000
Total Campaign
Reach Us
Address
27, New industrial road, #0306, Singapore 536212