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Use this report to see how much value you get from using LiveChat, which products have the biggest sales and which agents are the best at selling them.
Using this report, you can learn more about the number of chats you had with your website visitors.
Stop losing customers during checkout by guiding them as soon as difficulties arise.
Stats on the speed of your response. The report keeps track of two metrics: the speed of your average first response in a chat and the average speed of all your responses in a conversation.
See when your agents were available for chats during a particular day. The report keeps track of agents’ statuses and shows a graphical representation of their activity.