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mConnect offers live web chat solutions with numerous amazing features. It allows opportunity to create a new communication directly with the customer in realtime. It facilitates you to answer a customer’s enquiry as and when he asks and as he browses your website. According to recent statistics it is found that 73% of consumers prefer live chat. You can use your brand voice to share information through texts.
This digital contact method can be set in the corner of your website. When the customer visits your website, it pops-up as an overlay of the website page allowing the customer to type a chat message directly. If the customer does not start a chat after opening the widget, the widget will automatically close. You can also set a specific time to close the Widget.
mConnect offers Chat Settings loaded with abundant amazing features. Explore the colours, change the appearance and positions and manage the users and departments. Set time zones and notification sounds, change the behaviour of the widget and restrict it according to the specific countries. Take advantage of many other features that come bundled with our Chat solution.