WE ARE LEADING SUPPORTING FIRM

CRM

What is CRM?

Customer relationship management is an approach to manage a company’s interaction with current and potential customers. Some Of our Features are,

  • Email Integration

    Email Integration

    Work with both your CRM and email from one place.

  • Connect with Social Networks

    Connect with Social Networks

    Integration with popular Social Networks.

  • Conversations

    Conversations

    Conversations are an easy way to start collaboration on a task or a document.

  • Converting a Lead

    Converting a Lead

    Converting leads into accounts and contacts.

crm

Integrate with your favorite products

fb
twitter
google-suite
outlook
zapier
zoho mail

Who uses a CRM System ?

Businesses of all types use a CRM system to improve their commercial relationship. CRM can be utilised by all types of industry for engaging meaningfully with their customers which is otherwise a great challenge. Whatever the size of the business may be you need a CRM to connect with your customers and keep a track of customer engagement. It improves the quality of customer relationship at all the stages of a sales cycle. Reengaging past patrons is a great challenge especially for a small business. CRM plays a significant role at such situations. It empowers you to do this and also creates an efficient flow. One of the core benefits of any CRM software app is to help you manage your business more effectively.

B2B

  • Managing a business is always a tough challenge. One of the essentials to run a successful business is a customer relationship management software. A business involves lots of disjointed data, separate files, various documents, a wide-range of notes, and a huge volume of messages including mails, and faxes that are to be stored at least temporarily, maintained, and used for business purpose. A CRM helps in saving and maintaining all this and more in one place. This also enables the sales, marketing and service teams to work efficiently. The use of collaboration tools like mConnect Omnichannel empowers the business greatly by saving time, and getting tasks and other elements automated. It helps in achieving more in terms of profit.
Billing Solutions
Billing Solutions

B2C

  • It does not matter what your business caters to. What matters is the manner that you deliver. How accessible you are, how user-friendly is your product or service, how effectively you support your customer after the purchase is what that matters to retain customers. And CRM come handy in boosting the effectiveness of the tasks involved in improving the speciality of what you offer. Thanks to advanced tools like mConnect Omnichannel you will be able to achieve your goals quicker and more efficiently. This also allows you to keep track of all your customers, leads, and potential customers. Among the many benefits, it offers great scalability. As your customer list grows saving, organising, and managing the data will not be a problem at all. It helps in tracking the customer interaction. You can always have a clear overview of all the information and it will ultimately help the sales and marketing processes.

All Business Types

  • CRM is necessary to take your business to the next level. It should scale up to the expansion that you make in your business. It should provide you the ability to simplify the tasks and prioritize contacts and make the project management simpler. These huge-time savers will in turn increase production and thereby the sales. The perfect CRM platform will allow you to link departments and projects, other tasks like meetings both internal and external and other works so that you can carry on the tasks accordingly.
Billing Solutions
Billing Solutions

Enterprises

  • All enterprises thrive on their sales margin and obviously all the CRMs support sales. Businesses include sales calls, negotiations, lead generation and tracking of customers. All these activities require real-time updates. Prioritizing and managing the work flow depends hugely on this and CRMs offer exactly the same. Report generation is as important as lead generation. CRM allows you to break down business interactions by categorising them by the time, date, location, department and the total number of customer engagements. You can also send, receive, collect, save, and distribute various documents in one place. This also helps in the analysis and offers an insight into customer behaviour patterns. This in turn makes you prepared to respond to the customer appropriately and assists in increasing the profit.

Our CRM Services

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation commodo consequat.

Invoice

Invoice

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

signup
Purchase

signup

Purchase Maintain

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Stock

Stock Maintain

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

signup
Quotation

signup

Quotation Preparation

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Meet the apps that help you build lasting relationships with your customers

handshake

User Friendly CRM

Find your best leads, automate follow ups, close more deals, and get insights to keep your sales growing.

  • Manage Customers
  • Track Deals
  • Automate Follow-Ups
  • Analytics
  • + More
customer headset

Help Desk

Track multi-channel cases, ensure SLA-speed closures, and get insights to keep customer happiness growing.

  • Automatic Routing
  • Customer Portal
  • Analytics & insights
  • Chat History
  • + More
all-in-one

All In One

Track multi-channel cases, ensure SLA-speed closures, and get insights to keep customer happiness growing.

  • Automatic Routing
  • Customer Portal
  • Analytics & insights
  • Chat History
  • + More

StayConnected

What are your interests ? *

By clicking submit, you consent to our Terms of Use and Privacy Policy. You may opt-out of email from us at any time.

MAIL US

Mail
sales@mconnectapps.com

ANY QUESTIONS?

Call Us Now
+65 63401005

Reach Us

Address
27, New industrial road, #0306, Singapore 536212