WE ARE LEADING SUPPORTING FIRM
Help desk is an integral part of any organisation. It involves handling the customer right from the greeting to the resolution. The customer approaches the company through various modes like text message, email, fax, web-chat and through other social media platforms. mConnect has made the job of the help desk easy by helping the organisation to gather, categorise and handle all the customer-issues at a single point. mConnect solutions add value to the professionalism of your organisation and aids in earning the customer’s trust that you will fix their problem.