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27, New industrial road, #0306, Singapore 536212
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What is an online ticketing system?
An mConnect Ticketing system streamlines how you communicate with your customers. Unlike email, it does not require the set up of multiple folder structures and color coded tags to prioritize and track relevant customer queries.
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Scheduled Reporting
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Dynamic Ticket Forms
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Support
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Integrations
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Automate those repetitive tasks
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Why your business needs a ticketing system ?
The mConnect platform uses for Customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place.
Increase efficiency with automation
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Self-service easier for customers
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Track your Performance
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Extend your helpdesk’s capabilities
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Increase customer benefits
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Multi-channel communication
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SOME OF OUR TICKETING SYSTEM FEATURES
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Create dashboards as unique as your support
Monitor your teams easily and take better data driven decisions with Team Dashboards. Identify problems with a quick glance at your team’s performance and respond to them faster.
Monitor your helpdesk easily
Spot problems before they snowball using concise snapshots to track ticket lifecycles, team workload, customer satisfaction ratings and more.
Frequently Asked Questions
If you think a FAQ page is where readers find handy information about their needs or a place where customers go to look for answers to frequently asked questions, think again.
Ticket Filters
Our powerful ticket filtering system makes sure the right tickets goes to the right department leaving you with a clutter-free environment
Sign up for mConnect Ticketing System today?
Start your 30-day free trial. No credit card required. No strings attached.
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Address
27, New industrial road, #0306, Singapore 536212