Why Use an Omnichannel & do you Really Need One?
Whether or not you decide to use an omnichannel solution for your business is entirely up to you. Depending on a business’ needs and wants it may
3CX recently sent out an email informing resellers and customers that they do not offer support for 3CX installations which use third-party add-ons, customizations and integrations.
This has always been the case, however, we wanted to put your mind at ease and confirm that our customers get support directly from the Cal4Care team.
If you are using any one of our 3CX Add-ons or customizations by Mr. VoIP or mConnect, we commit to supporting you 100% with your 3CX installation. This includes:
Feel free to reach out to any member of our team should you need any clarifications.
Whether or not you decide to use an omnichannel solution for your business is entirely up to you. Depending on a business’ needs and wants it may
mConnect’s omnichannel is now fully compatible with 3CX V20. With V20 being released less than 2 weeks ago, our team at mConnect has worked super hard to
AI is slowly appearing in all aspects of our day-to-day lives. Call centers use it in an effort to save agents’ time and help customers