Why Use an Omnichannel & do you Really Need One?
Whether or not you decide to use an omnichannel solution for your business is entirely up to you. Depending on a business’ needs and wants it may
Power BI is Microsoft’s business intelligence solution. It’s a powerful platform that includes capabilities for data modeling, visualization, dashboarding, and collaboration. Many enterprises that use Microsoft’s other products can easily access Power BI.
With high-value use cases across analysts, IT, business users, and developers, Power BI offers a comprehensive set of functionalities that have consistently landed Microsoft in Gartner’s “Leaders” quadrant for Business Intelligence.
We’ve made it easy for you to generate 3CX call reports via Power BI and benefit from the power of both platforms.
The process is simple:
Whether or not you decide to use an omnichannel solution for your business is entirely up to you. Depending on a business’ needs and wants it may
mConnect’s omnichannel is now fully compatible with 3CX V20. With V20 being released less than 2 weeks ago, our team at mConnect has worked super hard to
AI is slowly appearing in all aspects of our day-to-day lives. Call centers use it in an effort to save agents’ time and help customers