Why Use an Omnichannel & do you Really Need One?
Whether or not you decide to use an omnichannel solution for your business is entirely up to you. Depending on a business’ needs and wants it may
Take your call center performance and customer satisfaction to a whole new level with our free upcoming mConnect webinars. Learn how to achieve more with one single platform for all your digital interactions by simply using mConnect.
Places are reserved on a first-come, first-serve basis so make sure to register as soon as possible.
If you can’t make it to a specific webinar, don’t worry just keep an eye out for next month’s batch.
Whether or not you decide to use an omnichannel solution for your business is entirely up to you. Depending on a business’ needs and wants it may
mConnect’s omnichannel is now fully compatible with 3CX V20. With V20 being released less than 2 weeks ago, our team at mConnect has worked super hard to
AI is slowly appearing in all aspects of our day-to-day lives. Call centers use it in an effort to save agents’ time and help customers