LINE Integration
Respond to Instant Messages with mConnect’s LINE Integration
Increase customer engagement and your team’s productivity with mConnect’s LINE integration. This integration allows you to respond to your business LINE messages via the omnichannel without ever leaving the platform. Streamline your communications and have a clear history of each customer’s interactions with your business.
Instant responses
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With mConnect’s LINE integration your agents can manage, answer and send messages to your customers. No message will go unseen or unanswered as your agents can instantly respond from their omnichannel platform.
One platform for all
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The most amazing thing about mConnect’s omnichannel is that it enables your agents to manage all customer interactions from one single platform. Be that social media, SMS, website live chat, calls, tickets or fax it’s all managed from the omnichannel.
Easy setup and configuration
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Configuring the LINE integration is easy and straightforward. All you need to do is give your LINE business channel a name, add a logo and email ID, select a category and add your privacy policy. Once all information is approved your official LINE account will be activated. And that’s it!
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